18.Troubleshooting
If a problem occurs, refer to the solutions provided here. If the problem persists, contact Technical Support.
| Problem |
Possible Cause |
Solution |
| The detector does not activate. |
| No battery. |
| Depleted battery. |
| Damaged or defective detector. |
| Reversed battery. |
|
| Install a battery |
| Replace the battery |
| Contact Technical Support. |
| Reinstall the battery correctly. |
|
| The detector enters alarm mode immediately when it is activated. |
| Sensor needs to stabilize. |
| Low battery alarm |
| Sensor alarm |
|
Used sensor: Wait 60 seconds.
New sensor: Wait 5 minutes |
| Replace the battery |
| Replace the sensor. |
|
| The start-up self-test fails during one of the checks. |
| General fault |
| Alarm setpoints are incorrect |
|
| Contact Technical Support |
| Reset the alarm setpoints. |
|
| The detector does not display a normal ambient gas reading after the activation self-test. |
| Target gas is present |
| Detector requires calibration |
| Sensor not stabilized |
|
| Detector is operating properly. Use caution in suspect areas |
| Calibrate the detector |
Used sensor: Wait 60 seconds.
New sensor: wait 5 minutes |
|
| The detector does not respond to the pushbutton. |
| Battery is depleted. |
| Detector is performing operations that do not require user input. |
|
| Replace the battery. |
| Pushbutton operation restores automatically when the operation ends. |
|
| The detector does not accurately measure the gas. |
| Detector requires calibration |
| Detector is colder or hotter than the ambient gas. |
| Sensor filter is blocked |
|
| Calibrate the sensor. |
| Allow the detector to acquire ambient temperature before use |
| Clean the sensor filter. |
|
| The detector does not enter alarm mode. |
| Incorrect setting of alarm setpoint(s). |
| Alarm setpoint(s) set to zero. |
| Detector is in calibration mode. |
|
| Reset the alarm setpoints. |
| Reset the alarm setpoints |
| Complete the calibration. |
|
